We live in a well-connected world. This is due in no small parts to social media and mobile phones.
However, there are certain boundaries and etiquette, both legal and moral. It would seem a Twitter user recently crossed them. Thankfully, the Tweet has been deleted since.
A Twitter user posted a photograph of a cabin crew working at Vistara. The picture was taken at the Domestic Lounge of Bengaluru Airport in India. The photograph showed the lady in uniform taking a nap. The user mentioned the time of the day (it was afternoon) and copied the Tweet to the handles of Vistara and Sanjiv Kapoor, its Chief Operations Officer. The most ridiculous aspect was that the user had the audacity to question the airline COO on why the cabin crew was napping?
I am not sure what the user had taken an offense to. Was it the use of an airline lounge? Are airline crews not allowed naps? Did the person know her schedule for the day?
Needless to say, it was grossly insensitive and downright illegal in some countries. You cannot take pictures of individuals without their consent and post them on social media. Although, I am not sure about such regulations in India.
Normally, such a tweet would be ignored by most aviation executives. But not Mr. Sanjiv Kapoor. In a curt reply to the message, he made it clear that it is not cool.
We do not condone such photos being taken of our crew or customers without their permission, nor do we think it is correct to post such photos on social media. Our crew are the finest in the industry, and are human too. We suggest you do the right thing and take the photo down.
— Sanjiv Kapoor (@TheSanjivKapoor) December 4, 2019
The message has a strong upvote from my side. I hope you do the same.
Managing an airline cabin is a stressful job. And what an individual does in her private time is none of my business.