Shipping Options From US To UAE

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Today, Emirates formally launched UAE delivery for online purchases made on US websites (Amazon.com, Walmart etc). This has been in beta stage for sometime.

Incidentally, Emirates is not the first to provide such services. There are several players doing this including Aramex and MyUS. The modus operandi is straightforward. Once you create an account with these providers, you get a shipping address in US. You can get your packages delivered there which will be shipped to UAE.

In this post, I will be comparing some of the most popular delivery services.

Emirates Delivers

Minimum Chargeable Quantity – 1.0 KG

Shipping Fee – Starting at AED 47 per KG and becomes lower for larger quantities (e.g. AED 3,051 for 100 KG)

Subscription Services – No

Delivery time – 3 to 5 working days

Door-to-Door Shipping – Yes

Emirates Delivers – powered by Emirates SkyCargo – is the latest entrant in the market. I fully expect it to become the largest player riding on the airline’s brand. Emirates Delivers also offers a great feature – you can get multiple packages delivered within a window of 30 days. Emirates can consolidate the packages for you prior to shipping. In many cases, this can reduce the shipping weight (hence the shipping costs) substantially.

You can visit the Emirates Delivers website here. Unlike some other service providers, there is no premium subscription service here. You pay as per use.

MyUS

MyUS delivers not only in UAE but also in several other countries. It offers a premium service – MyUS Premium. The premium service has comparable benefits to Emirates Delivers including package consolidation and storage for 30 days.

The best thing is that the premium service is available for free to MasterCard holders in UAE (for 2 years). You can sign-up using this link.

You also get 30% discount on shipping for first 30 days and 20% discount later.

Minimum Chargeable Quantity – 1.0 pound

Shipping Fee – Varies

Subscription Services – Yes

Delivery time – 2 to 4 working days

Door-to-Door Shipping – Yes

Shop & Ship by Aramex

Aramex is the largest player here and you can choose among several countries in addition to US. Shop & Ship is a subscription only model. You can choose ‘S&S Basic’ which costs $45 lifetime or ‘S&S Flex’ which costs $45 per year. You can also ship some restricted items like perfumes.

Minimum Chargeable Quantity – 0.1 KG

Shipping Fee – Starting at AED 52.5 per KG (for S&S Flex)

Subscription Services – Yes

Delivery time – 3 to 5 working days

Door-to-Door Shipping – Yes

You can visit the Shop & Ship website here.

Amazon Prime

Amazon has a different approach than the others. Amazon Prime members in UAE can get products worth AED 100 or more shipped directly from US to UAE. At no additional charges!

The major drawback is that you cannot shop directly at Amazon.com. Instead, you can shop for limited products at Amazon.ae. There is a filter on the website which lets you select ‘Amazon Global Store’.

Subscription fee for Amazon prime is AED 12 per month. It is free for the first month.

I rate this feature very highly. Ever since Amazon Prime was launched in UAE, I have used free international shipping 5 times. And the products have always been delivered timely. Even better, Amazon offers free returns as well.

You can subscribe for Amazon Prime here.

5 Comments

    1. I got a full refund on an item I returned. Although, the seller had sent the wrong item so it might be a specific case.

  1. Feel free to try Planet Express (https://planetexpress.com/) too! They offer a free or paid membership, additional services (repack request, special request, additional pictures, etc.), excellent customer support (including Arabic) and low shipping rates.
    There is no minimum quantity on how many packages you have to send and the delivery time varies according to the shipping method you use (DHL, FedEx, Aramex, USPS and more). 🙂

  2. Hi
    I am a user of your website (Myus.com)
    Some day before, my account hold for several days, and I contact the support team and say waiting, we will contact you And they say your account will be opened in the next 24 hours and you can use it
    several days since 24 hours and my account has not been activated
    The support for this site is very weak
    Their online chat does not give the correct answer
    And when I send an email, it takes a few days for them to respond
    My products are in the account and I can not track them
    And I cant send them.
    I received an email with the following subject:
    (Hello Marjorei,
    I am writing you today to inform you that due to some information provided, we can no longer provide you services.
    The packages remaining in the Suite can only be returned to the merchants.
    Please contact the sellers through Amazon or through the merchant websites and request a pre-paid return label. Once you have the labels, please reply with them attached to this e-mail and we can have the packages returned.
    I look forward to your reply with the return labels.
    Best Regards,
    Tracy
    MyUS.com
    http://www.myus.com)

    Many of my products are non-refundable and I cannot provide a return label for them Because many sellers are not willing to take back the products And a lot of time has passed since buying them
    I have purchases made by myus.
    Do they get a return label for the products they bought for me?
    My request is that I can log in to my account and send my products
    to my address or allow me to send the products to the US

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